These Terms of Service (“Terms”) govern your use of this website and any purchase you make from [Company Legal Name LLC] (“SOUNDHUB”, “we”, “us”). By using the site or placing an order, you agree to these Terms. Please read them together with our Privacy Policy, Shipping Policy and Return & Refund Policy.
1. Who we are
SOUNDHUB is an independent online retailer and Authorized Beats Reseller. We are not Beats Electronics LLC or Apple Inc. Beats, the “b” logo and Beats product names are trademarks of Beats Electronics LLC / Apple Inc., used only to identify the genuine products we sell. All products are 100% genuine, brand new and sourced through authorized distribution channels.
2. Eligibility and your account
You must be at least 18 years old, or the age of majority where you live, to place an order. You agree to provide accurate, current and complete information when checking out and to keep it up to date.
3. Products, pricing and availability
- All prices are shown in U.S. dollars (USD). The total shown at checkout, including shipping, is the amount charged. We don’t currently add sales tax at checkout; you may be responsible for any use tax that applies in your state.
- We make every effort to display products, colors and prices accurately. Colors may vary slightly depending on your screen.
- Prices and availability may change without notice. Promotional prices are valid only for the stated period and while supplies last.
- If a product is listed at an incorrect price or with incorrect information due to an error, we may cancel any orders for that product. If your payment was captured, we will issue a full refund.
- We may limit quantities per customer and refuse orders that appear to be placed by resellers or that show signs of fraud.
Promotions and promo codes
- Promotions are valid only during the stated period, while supplies last, and may be limited per customer or per order as described in the offer.
- Only one promo code can be used per order. Promo codes can’t be combined with other offers unless the offer says so; when two offers can’t be combined, your bag automatically applies the one that gives you the larger discount.
- Promo codes have no cash value, can’t be exchanged for cash or applied to previous orders, and exclude taxes and gift cards.
- If you return items bought with a discount, the refund is the amount you actually paid for those items.
- We may cancel promo codes or orders that show signs of abuse, fraud, reselling or automated use.
4. Orders and payment
- Your order is an offer to buy. We accept it when we ship the products and send you a shipping confirmation. We may cancel an order before shipment (for example, if an item is out of stock or payment cannot be verified); in that case you will receive a full refund.
- We accept major credit and debit cards (Visa, Mastercard, American Express, Discover) and, on supported devices and browsers, Apple Pay and Google Pay. Payments are processed over an encrypted (HTTPS/TLS) connection by our PCI-DSS compliant payment partner; we never see or store your full card number or security code.
- Your order is confirmed only after the payment is approved. If the payment is declined, no order is created and you can try another payment method.
5. Shipping, returns and warranty
Shipping terms are described in our Shipping Policy. You may return eligible products within 30 days of delivery as described in our Return & Refund Policy. Products are covered by the manufacturer’s 1-year limited warranty described in our Warranty Policy. Title and risk of loss pass to you when the carrier delivers the order.
6. Acceptable use
You agree not to use the site for any unlawful purpose; attempt to gain unauthorized access to our systems; interfere with the site’s operation; scrape or copy content in bulk; or submit false, misleading or fraudulent orders or information.
7. Intellectual property
The website design, text, graphics and software are owned by us or our licensors. Product images and trademarks of Beats and Apple belong to their respective owners and are used to present the genuine products we sell. You may not reproduce or reuse content from this site without permission.
8. Third-party links and services
Our site may link to third-party websites and services (for example, Beats product registration, Apple Music or payment providers). We are not responsible for their content or practices; their own terms and privacy policies apply.
9. Disclaimers and limitation of liability
Except for the warranties stated in our Warranty Policy and those that cannot be excluded by law, the site and its content are provided “as is”. To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, and our total liability for any claim related to a product or order will not exceed the amount you paid for that product. Nothing in these Terms limits any rights you have under applicable consumer protection laws.
10. Governing law and disputes
These Terms are governed by the laws of the State of [State], United States, without regard to its conflict-of-law rules. Before filing any claim, please contact us so we can try to resolve the issue informally. Any dispute that cannot be resolved informally will be handled in the state or federal courts located in [State], unless applicable law gives you the right to bring it elsewhere.
11. Changes to these Terms
We may update these Terms from time to time. The version in effect when you place an order applies to that order. The “Last updated” date shows when they last changed.
Contact us
Questions about this policy? We’re here to help.
[Company Legal Name LLC] (doing business as SOUNDHUB)[Street Address], [City], [State] [ZIP], United States
Email: [email protected]
Phone: [+1 (000) 000-0000] · Monday–Friday, 9:00 am – 6:00 pm ET
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